Bondi Junction Massage and Float Centre

Frequently Asked Questions

Here are a few of the questions we get asked the most. If you can't find what you need here, feel free to contact us directly.

What are your business hours?

We are open for appointments from 9am to 9pm Monday to Sunday (7 days). Our last one-hour intake is at 8pm for massage and 7.30pm for floating.

I have Private Health Insurance. Can I claim for my treatment on-the-spot?

All our therapists are highly trained as professional Remedial Massage therapists or Myotherapists and are recognised and registered with Australian private health funds. It is important when booking that you specify the name of your private health fund, if you have one, so that our team is able to book you in with a therapist that is a recognised provider for your fund. For your convenience we have HICAPS available so this means immediate on-the-spot payment processing for your health fund claims.

I am a pensioner. Are there any concessions for pensioners?

Yes, we offer float tank sessions at Early Bird rates from 9am until 12pm midday, Monday to Friday. To make an appointment, please call us on 9387 7355 or email info@massagefloat.com.au

What is your cancellation policy?

We understand that unexpected situations may arise that may prevent you from attending your appointment. However, if you need to cancel, please give us as much notice as possible so that we can contact someone else who may need the appointment. Please try to let us know at least 3 hours before your scheduled appointment time if you need to cancel.

Does massage treat and remove cellulite?

Massage provides lymphatic drainage and stimulates the lymph glands which assists circulation, the immune system, and the elimination of toxic build-up in our system.

While massage helps to remove toxic build-up in the tissue system, it does not eliminate cellulite. This would require a planned diet and exercise programme. Massage can support this programme.

I am 4-weeks pregnant. Is massage okay?

Early term mothers-to-be are well advised to ‘take things easy’ for the first trimester (until 12-14 weeks of pregnancy). This means that if you’re pregnant, please let us know at the beginning of our first contact so that we are able to appoint an experienced pregnancy therapist for the later stages of pregnancy, which are the second and third trimester.

Is a float tank a sensory deprivation tank?

Not really. It's a privacy tank perhaps. You can listen to music, you can feel the warm water, you can touch the sides. You aren’t isolated from sensation at all. In some ways, you’ll have heightened sensations.

Can I accidentally turn over in the water?

No. The water is very shallow, usually just 30cm or 10 inches deep. Also, it is much heavier than ordinary water because of the added Epsom salt (magnesium sulphate). So you float very easily and much higher in the water than you would in a swimming pool. You float on your back with absolutely no effort, with no tendency to roll over. People are often in a deep state of relaxation in float tanks, and there is no risk of rolling over.

Can I catch a disease from someone using the tank before me?

No you can't. Between each float session all the water is pumped through a filter which removes every particle. But more importantly, the solution is sterilised to kill bacteria and viruses. Different operators use different technologies. The risk of infection is much lower than in everyday situations like working, shopping, commuting, or in swimming pools.

You also can not get a fungal rash from a floatation tank because the water is far too salty or saline to allow any bacteria or virus to proliferate in the tank.

I'm 38 weeks pregnant. Is floating still okay for me?

Absolutely, more so than ever as long as you’re able to make your way safely in and out of the tank.

Being fully suspended and supported in the floating position allows your entire body to rest aching back, leg, shoulder and neck muscles and as these rest and relax, increased blood flow will help ease muscular tension.

Many mothers-to-be are taking advantage of float tanks to relax especially in the latter more trying weeks and days of pregnancy.

Is it true that floating cures jetlag?

Yes. Research shows that floating is much more effective than bedrest.

Is there a limit to how much you can float?

Some people have their own float tanks and sleep in them regularly. They claim that they need less sleep that way than in normal sleep. You could certainly float every day without harm. But not everyone falls asleep, it’s mostly about relaxing. Floaters find that the relaxing effect of a one-hour float lasts all day and more. So a session once or twice a week can be enough to satisfy your desire for floating.

Could I possibly be too heavy to float?


What about hygiene. Are float tanks hygienically safe? Is the water sterilised?

Firstly, it’s important to understand the saline liquid that you float in consists of 600 litres of water and 300kgs of dissolved crystalline Epsom salts (magnesium sulphate). This solution brings the water to a very high density fluid, and skin-soft salinity. By its very nature, dissolved salt does not support parasitic, fungal or bacterial life.

We also know that salt has been used for hundreds, if not thousands of years as a preservative. While we have no intention of bottling you, preserving your youth and avoiding premature aging by encouraging passive toxic release in floatation therapy could be a benefit.

The tanks have thermostatically controlled water heaters maintaining skin-temperature 35.5 degrees. Floatation has been scientifically designed and tested.

To ease any health-related concerns of cross infection, be assured that our tanks are thoroughly filtered with high volume filters following each float and a measured amount of 'Spectrosan' (an anti-bacterial solution) is added at the end of each day. This process, combined with the high sodium-magnesium salt concentration of filtered water means you can enjoy a hygienically clean and safe float.

In addition to filtering after each client the tanks are also filtered throughout the night controlled by set electric timers. Filters are constantly changed.

Showers, liquid soap, shampoo and hair conditioner are supplied in each float room, to shower before and after floating.

Float tanks’ water and salt levels are topped up at the end of the day with more salt to maintain the correct density of saline solution.

Extra heaters are in each float room for your personal use, and the centre is also air-conditioned.

What about being in the dark?

That's up to you. There's usually a light switch so you can control the lights all the times. You can leave them on all through your float session. You can have music playing all through too if you like, and you can choose the music in advance. Floating is the best and fastest way to relax and many people find that silence and the dark helps them relax even more. But it's up to you, either way, floating is wonderfully relaxing and enjoyable.

What about my hair?

Your hair should be washed in the shower before floating. Swimming caps do not work very well in the tank, so fresh hair colours, lacquers and hairpieces are not allowed in the tank. Please ask Reception if you are unsure.

What are the benefits of floating?

Muscle relaxation, better sleep, decrease in chronic pain, decreased stress and decreased anxiety.